Trusted by over 350 SaaS companies worldwide
SatisMeter’s customers are what make us special. Their input generates new ideas for our product and inspires us to provide the best service we possibly can. Here are some of their stories, both about the original work at their companies, and how they strive to do the best for their own users.
Customer Stories
Take an in-depth look at what SatisMeter customers have accomplished.
What our customers say
With SatisMeter we’ve been able to turn 15% of detractors into happy customers.
SatisMeter makes for a fantastic tool if you have a SaaS product.
Customer Interviews
We get to know some of our power users and find out why they’re powered by feedback
SaaS Customer Success: 6 Startups on their Tactics
This year, we decided to take the opportunity of attending SaaStock a step further, and use this wonderful resource to take a measured look at the state of Customer Success.
How MailPoet Doubled their NPS Score in 6 Months
By focusing on Customer Experience and collecting feedback MailPoet nearly doubled their Net Promoter Score (NPS) in just 6 Months, find out how!
Leading Customer Success with NPS at Instapage
Customer Success is a hot button topic wherever you look right now, and having worked with them for years we know Instapage stay on top.
What Makes a Growth Engineer Tick?
Leading the Growth program at webinar platform Livestorm, we speak to Thibaut Davoult about whats new with his work, and how to tackle Customer Success.
A Chat with Maïa Metz and Tania Kefs – VPs at Aircall
This week we’ve been having a chat with Aircall, the cloud phone system which empowers teams to ace every call. We learn how customer feedback helps them do it.
PixelMe Top Tools Stack for success
We speak to the guys at PixelMe about their first year of outstanding growth, the tools they used to achieve it, and their thoughts for the future.
Making Webinars Work — Customer Success at Livestorm
For stellar service when preparing and hosting webinars Livestorm are very much on top of the game. We find out how and why with their Growth Engineer.
How Instapage tripled their reviews count with NPS surveys
Using NPS surveys, you can really improve your reviews count. We talked with Instapage to understand how they leveraged customer surveys.
How Schoox Achieve Customer Satisfaction in Online Training
We speak to Online Education experts Schoox about how they harness NPS feedback to guarantee customer satisfaction for their clients and learners.
Customer Feedback and Success at Zenchef
Catch up with Valentin Lejot, head of Customer Success at Zenchef, and find out how they’re using customer feedback to improve their service.
What Makes your Customers Tick?
Learn about how NPS has helped Investing tech pioneers Riskalyze put themselves on the map for customer service using the Net Promoter System.
You Could Be Launching Your First SatisMeter Survey Right Now
No credit card required