About us
At SatisMeter it’s our mission to help you understand your customers and use their voices to improve your products and services.
Built around the customer voice
SatisMeter came into being in early 2015 when brothers Ondrej and Jakub discovered a real lack of services providing no-fuss, actionable customer feedback. We believe in building a system that is simple but powerful, and our own customer feedback guides us each step of the way.
We have a small but dedicated remote team who know that engaging with users is the best way to improve their experience and your business.
Trusted by the world’s most customer-centric companies
”Customer feedback is critical to our success at Product in Aircall. We’re using SatisMeter to track NPS, a core metric at Aircall, and for specific event-triggered feedback in our product. We follow it closely through the Slack integration, and it is announced weekly to the entire company by our CEO. It also drives our roadmap decisions. ”
VP Product
”The reason we started using SatisMeter was because of NPS. We wanted to have a good and clear tool for NPS, which connected to Segment. But we now also use it to survey product concepts and ideas with our customers. The ease of setting up and rolling out makes SatisMeter great for a fast-moving company like ours.”
Head of Product
”We’ve seen a 3x increase in our reviews across the board on sites like Trustpilot, Capterra, and G2 Crowd. We also get a lot of social recognition for our customer success efforts – praise on Twitter, Facebook, and Linkedin. NPS has really helped us concentrate our efforts on our customers and drive product development. ”
Director of Marketing Ops
”Customer feedback is critical to our success at Product in Aircall. We’re using SatisMeter to track NPS, a core metric at Aircall, and for specific event-triggered feedback in our product. We follow it closely through the Slack integration, and it is announced weekly to the entire company by our CEO. It also drives our roadmap decisions. ”
VP Product
”The reason we started using SatisMeter was because of NPS. We wanted to have a good and clear tool for NPS, which connected to Segment. But we now also use it to survey product concepts and ideas with our customers. The ease of setting up and rolling out makes SatisMeter great for a fast-moving company like ours.”
Head of Product
”We’ve seen a 3x increase in our reviews across the board on sites like Trustpilot, Capterra, and G2 Crowd. We also get a lot of social recognition for our customer success efforts – praise on Twitter, Facebook, and Linkedin. NPS has really helped us concentrate our efforts on our customers and drive product development. ”
Director of Marketing Ops
”Customer feedback is critical to our success at Product in Aircall. We’re using SatisMeter to track NPS, a core metric at Aircall, and for specific event-triggered feedback in our product. We follow it closely through the Slack integration, and it is announced weekly to the entire company by our CEO. It also drives our roadmap decisions. ”
VP Product
”The reason we started using SatisMeter was because of NPS. We wanted to have a good and clear tool for NPS, which connected to Segment. But we now also use it to survey product concepts and ideas with our customers. The ease of setting up and rolling out makes SatisMeter great for a fast-moving company like ours.”
Head of Product
”We’ve seen a 3x increase in our reviews across the board on sites like Trustpilot, Capterra, and G2 Crowd. We also get a lot of social recognition for our customer success efforts – praise on Twitter, Facebook, and Linkedin. NPS has really helped us concentrate our efforts on our customers and drive product development. ”
Director of Marketing Ops