Perfect how you Communicate

Get to Know your Users with the Net Promoter System

The marketers toolbelt grows with each passing month, but using customer feedback to inform decisions is a basic step to achieve marketing excellency. It can help your team know where value lies and communicate better and faster.

Trusted by over 300 SaaS companies across 70 countries.

Know what’s valuable

  • Discover exactly what it is about your service that users love, make sure the selling points you advocate are truly important
  • Scrutinise verbal feedback to mirror the language your customers use when talking about your product
  • Analyse user misunderstandings to learn where your marketing is failing to communicate effectively

Communicate better and faster

  • Send user feedback data into your communications hub such as Intercom, MailChimp, or Campaign Monitor
  • Automate asking promoters for public reviews, upselling, and marketing referral schemes
  • Follow-up with unhappy users without lifting a finger, simply set up auto-messages and let them do the work

What our customers say

We increased the average score of NPS ratings per month by 30%, we love knowing that what we’re doing is actually making a difference to user satisfaction.

Thibaut Davoult

Growth Engineer, Livestorm

We’ve seen a 3x increase in our reviews across the board on sites like Trustpilot, Capterra, and G2 Crowd.

Stefano Mazzalai

Marketing Operations Manager, Instapage

You Could Be Launching Your First SatisMeter Survey Right Now

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