Perfect how you Communicate
Get to Know your Users with the Net Promoter System
The marketers toolbelt grows with each passing month, but using customer feedback to inform decisions is a basic step to achieve marketing excellency. It can help your team know where value lies and communicate better and faster.
Know what’s valuable
- Discover exactly what it is about your service that users love, make sure the selling points you advocate are truly important
- Scrutinise verbal feedback to mirror the language your customers use when talking about your product
- Analyse user misunderstandings to learn where your marketing is failing to communicate effectively
Communicate better and faster
- Send user feedback data into your communications hub such as Intercom, MailChimp, or Campaign Monitor
- Automate asking promoters for public reviews, upselling, and marketing referral schemes
- Follow-up with unhappy users without lifting a finger, simply set up auto-messages and let them do the work
What our customers say
We increased the average score of NPS ratings per month by 30%, we love knowing that what we’re doing is actually making a difference to user satisfaction.
We’ve seen a 3x increase in our reviews across the board on sites like Trustpilot, Capterra, and G2 Crowd.
You Could Be Launching Your First SatisMeter Survey Right Now
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