What is a CSAT Survey
- CSAT surveys measure customer satisfaction with a specific experience.
- The final score is a percentage ratio of satisfied customers (those that rated 4 or 5) to the total number of responses.
- You can use it after sales & support interactions, as a webinar & event feedback or after the user had an experience with a specific feature of your product.
What our customers say
With SatisMeter we’ve been able to turn 15% of detractors into happy customers.
SatisMeter makes for a fantastic tool if you have a SaaS product.
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