CSAT Survey
Measure and Improve your Customer Satisfaction Score
Perfect as a milestone relationship metric, CSAT helps you monitor how effectively your product (or specific part of it) is serving your customers (after you delivered them first pieces of value).
Trusted by over 300 SaaS companies across 70 countries.
What is a CSAT Survey
- CSAT surveys measure customer satisfaction with a specific experience.
- The final score is a percentage ratio of satisfied customers (those that rated 4 or 5) to the total number of responses.
- You can use it after sales & support interactions, as a webinar & event feedback or after the user had an experience with a specific feature of your product.
What our customers say
With SatisMeter we’ve been able to turn 15% of detractors into happy customers.
SatisMeter makes for a fantastic tool if you have a SaaS product.
You Could Be Launching Your First SatisMeter Survey Right Now
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