CSAT Survey

Measure and Improve your Customer Satisfaction Score

Perfect as a milestone relationship metric, CSAT helps you monitor how effectively your product (or specific part of it) is serving your customers (after you delivered them first pieces of value).

CSAT

Trusted by over 250 SaaS companies across 50 countries.

What is a CSAT Survey

  • CSAT surveys measure customer satisfaction with a specific experience.
  • The final score is a percentage ratio of satisfied customers (those that rated 4 or 5) to the total number of responses.
  • You can use it after sales & support interactions, as a webinar & event feedback or after the user had an experience with a specific feature of your product.

What our customers say

With SatisMeter we’ve been able to turn 15% of detractors into happy customers.

Sujan Patel

VP of Marketing, When I Work

SatisMeter makes for a fantastic tool if you have a SaaS product.

Guillaume Cabane

Start-up Advisor

Start collecting feedback today. The first 100 responses are on us.

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