We Believe in Fair Pricing

Don’t pay for surveys sent, our pricing is based on the responses you receive.

Z The first 100 responses are free

 No credit card required

Startup

$ 49 / month

Try For Free

300 Responses

~ 3 000 Active users*

Growth

$ 99 / month

Try For Free

1 000 Responses

~ 10 000 Active users*

Business

$ 299 / month

Try for free

10 000 Responses

~ 100 000 Active users*

Enterprise

More than 100 000
active users?

To arrange a custom plan

All features included in every plan

N

Multiple channels: web, in-app, email, iOS, Android

N

Unlimited team members

N

Integrations with Intercom, Slack, Segment and more …

N

Segmented customer targeting

N

Automated recurring surveys

N

Customizable design and languages

Frequently Asked Questions

What is an active user?

Active users are those who’ve been logged in to your product or service during the last 3 months. This number is just our recommendation for which plan might suit you, not a limit of any kind!

How many surveys can I send?

Our response limits are set monthly; 300, 1000, or 10,000 responses per month depending on the plan. You can send any number of surveys until your response limit is reached, the number will depend on your response rate.

Some users might send 1000 surveys before they reach 300 responses, others might need to send 3000. Both users would only pay for the 300 response plan.

What happens when I exceed my response limit?

We won’t start charging you any extra! Once you reach your monthly limit we will simply pause sending surveys until the next billing period begins.

Can I translate the survey?

Yes, we support surveys in a number of languages, the full list is here, though if we don’t have what you need we can add it for you.

Can I ask multiple questions?

Yes. You can easily set up a variety of survey campaigns with differently worded questions and different audiences inside SatisMeter.

If you wish to do more than ask standard NPS questions, for more details.

How am I charged?

After adding payment card details and subscribing to one of our plans, you will be charged the stated amount on a monthly (or yearly) basis.

We won’t charge any extra if you exceed your plan limit, and there are no hidden costs. We’ll send a monthly invoice to the e-mail/s you choose.

Our payment system is powered by Braintree.

Is there a free trial?

Yes, all sign-ups get an automatic free trial of 100 responses so you can see how SatisMeter works and benefit from feedback. During the trial you can take advantage of all of our features.

Once you reach your free trial limit we’ll simply pause sending surveys until you subscribe to a paid plan.

Do you offer annual billing?

Yes. Please for more details.

Can I give dashboard access to guests?

Yes. In SatisMeter you can give read-only dashboard access to anyone via a link.

You can also invite unlimited team members to edit and manage your project.

Can I export my NPS data?

Yes. You can export your NPS data as CSV before or after applying whichever filters you choose.

SatisMeter also has a number of integrations. You can use your NPS results within other tools.

What our customers say

We increased the average score of NPS ratings per month by 30%, we love knowing that what we’re doing is actually making a difference to user satisfaction.

Thibaut Davoult

Growth Engineer, Livestorm

With SatisMeter we’ve been able to turn 15% of detractors into happy customers.

Sujan Patel

VP of Marketing, When I Work

We’ve seen a 3x increase in our reviews across the board on sites like Trustpilot, Capterra, and G2 Crowd.

Stefano Mazzalai

Marketing Operations Manager, Instapage

SatisMeter makes for a fantastic tool if you have a SaaS product.

Guillaume Cabane

Start-up Advisor