SatisMeter helps you measure and improve customer loyalty using Net Promoter® System. Accelerate your growth today!Get Started for free
Find out how are your customers satisfied and what issues do they have. SatisMeter allows you to contact unsatisfied customers before they leave you. Use customer feedback to validate your business decisions.
Net Promoter® is simple and efficient system for customer loyalty measurement. Customers are asked just two questions:
How likely are you to recommend us to a friend?
Customers are placed in 3 groups depending on their response on scale 0‑10: detractors (0‑6), passives (7‑8) and promoters (9‑10).
Promoters are so satisfied with the product or service that they promote it to others. This strengthens the brand's name and the product or service gains new customers.
SatisMeter allows its users to track the results and to compare themselves to their competition.
What could we do to improve?
Answers to this question bring valuable feedback:
Install SatisMeter into any app or website in less than 10 minutes.
See customer responses instantly. Make your decisions based on fresh data.
Your international customers can fill in survey in their native language.
Customize survey to fit your app, eshop or website.
Customer satisfaction measurement is efficient only when you act on the customer feedback. Share results with your colleagues and use them for continuous improvement and growth.