Know your customers.

SatisMeter helps you measure and improve customer loyalty using Net Promoter® System. Accelerate your growth today!

Get Started for free
Ask your customers.

Collect customer feedback directly inside your app, eshop or website.

Learn how to improve.

Find out how are your customers satisfied and what issues do they have. SatisMeter allows you to contact unsatisfied customers before they leave you. Use customer feedback to validate your business decisions.

Based on Net Promoter® System.

Net Promoter® is simple and efficient system for customer loyalty measurement. Customers are asked just two questions:

How likely are you to recommend us to a friend?

Customers are placed in 3 groups depending on their response on scale 0‑10: detractors (0‑6), passives (7‑8) and promoters (9‑10).

Promoters are so satisfied with the product or service that they promote it to others. This strengthens the brand's name and the product or service gains new customers.

SatisMeter allows its users to track the results and to compare themselves to their competition.

What could we do to improve?

Answers to this question bring valuable feedback:

  • promoters provide interesting ideas on how to improve the product or service and come up with new features,
  • detractors identify issues that need to be solved to offer customers a well designed product or service,
  • it is possible to contact unsatisfied customers, identify the cause and resolve it before they leave for competition.
Start using SatisMeter today.
Integrated survey

Install SatisMeter into any app or website in less than 10 minutes.

Real-time analytics

See customer responses instantly. Make your decisions based on fresh data.

Translations

Your international customers can fill in survey in their native language.

Survey customization

Customize survey to fit your app, eshop or website.

Collaboration

Customer satisfaction measurement is efficient only when you act on the customer feedback. Share results with your colleagues and use them for continuous improvement and growth.

Pricing
Get 2 months free
with yearly billing.
Free
25 responses
per month
$49
250 responses
per month
$149
1 500 responses
per month
$299
10 000 responses
per month
$999
Unlimited responses
per month
Get Started for free
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