Know who you're talking to and what they think of your service.
Integrating Intercom and SatisMeter means you can collect NPS feedback from inside your app and receive it directly in an Intercom conversation. Issues can be addressed by your support team in real time, and user profiles will detail their previous scores and comments.
Install SatisMeter into any app or website in less than 10 minutes.
See customer responses instantly. Make your decisions based on fresh data.
Your international customers can fill in the survey in their native language.
Customize the survey to fit your app or website.
Customer satisfaction measurement is efficient only when you act on the customer feedback. Share results with your colleagues and use them for continuous improvement and growth.
Net Promoter® is a simple and efficient system for customer loyalty measurement.