CustomerGauge and SatisMeter
Combining the powers of CustomerGauge with SatisMeter brings the benefit of high response rates of in-app surveys to your Account Management processes. Collect NPS customer feedback directly inside your web portal, app, or via e-mail, and get all this data into the CustomerGauge Account Experience platform. Now your Key Account Managers can use the in-app feedback to understand your customers better.
What can CustomerGauge and SatisMeter do?
1. Automated NPS surveys
sending results directly to GustomeGauge
2. Written feedback
appears as part of the event for each NPS response
3. Automated messaging
according to NPS score
4. Follow-up with detractors
or ask promoters for reviews with 0 effort
You Could Be Launching Your First SatisMeter Survey Right Now
No credit card required