How to leverage Event-Triggered Customer Surveys

How to leverage Event-Triggered Customer Surveys

When we set out to create SatisMeter, we wanted to create a survey tool that could give you measurable, targeted feedback to both demonstrably improve your product and help keep hold of your customers. Arguably we achieved that. The next step from that would be the...
New Survey Types: CES, CSAT, Custom and How to Use Them

New Survey Types: CES, CSAT, Custom and How to Use Them

We’re always looking for ways to improve the satisfaction of our customers. That should be the aim of every company. And after getting a lot of feedback on the use of NPS surveys to measure onboarding and customer satisfaction, we’re delighted to announce a new...
Get quality feedback with customized survey questions

Get quality feedback with customized survey questions

Delivering a good product to our users is, and always will be top priority at SatisMeter, that’s why today we’re announcing the release of a whole new set of features. After talking to our customers and careful consideration, we’ve created a brand new survey...
Organizing a First Retreat for your Remote SaaS Team

Organizing a First Retreat for your Remote SaaS Team

In this article we’re going to be talking about retreats and get-togethers for entirely remote teams. While you might think that they’re an unnecessary expense, we’ve just returned from our first which was a great success. I’ll be discussing what we got out of it, the...
SatisMeter visits Google at Campus Warsaw

SatisMeter visits Google at Campus Warsaw

Last week two of us from SatisMeter hopped on a train, (sat on it for 9 hours) and found ourselves in Warsaw on the other end. We were invited to participate in an exchange week for Central and Eastern European start-ups at Google’s awesome Campus Warsaw. At these...