by Jakub Sedlacek | 26 May, 2022
Ondrej and I started SatisMeter back in 2015 when we discovered a real lack of services providing actionable feedback. We wanted to build a system that was simple, but powerful, and have our own customer feedback guide us each step of the way. Since then, we’ve been...
by Jonathan Henault | 8 Apr, 2021
I can’t get no satisfaction. Aside from being one of the most well-known chorus of rock n’ roll history, it’s also our motto, as there isn’t a day when we don’t try to deny the immortal words of Mike Jagger and Keith Richards. That’s right, customer...
by Jan Kuzel | 29 Oct, 2020
When we set out to create SatisMeter, we wanted to create a survey tool that could give you measurable, targeted feedback to both demonstrably improve your product and help keep hold of your customers. Arguably we achieved that. The next step from that would be the...
by Jan Kuzel | 8 Apr, 2020
We’re always looking for ways to improve the satisfaction of our customers. That should be the aim of every company. And after getting a lot of feedback on the use of NPS surveys to measure onboarding and customer satisfaction, we’re delighted to announce a new...
by Cally Tomlinson | 9 Oct, 2019
Delivering a good product to our users is, and always will be top priority at SatisMeter, that’s why today we’re announcing the release of a whole new set of features. After talking to our customers and careful consideration, we’ve created a brand new survey...
by Cally Tomlinson | 2 Jul, 2019
In this article we’re going to be talking about retreats and get-togethers for entirely remote teams. While you might think that they’re an unnecessary expense, we’ve just returned from our first which was a great success. I’ll be discussing what we got out of it, the...