Making Webinars Work — Customer Success at Livestorm

Making Webinars Work — Customer Success at Livestorm

“On paper, webinars are one of the most effective marketing channel for B2B companies, but, in practice, the softwares that were available always fell short of expectations in one way or another.” A webinar can mean many different things to different businesses, from...
How Instapage tripled their review count with NPS surveys

How Instapage tripled their review count with NPS surveys

We’ve been working with landing page experts, Instapage, for over a year now. A young and vibrant company, they work with entrepreneurs, marketing teams, and agencies worldwide. Their mission is to lower the cost of customer acquisition and they do this by providing...
Customer Feedback and Success at Zenchef

Customer Feedback and Success at Zenchef

We love our customers, and we’re proud that SatisMeter is a tool for engaging them. Among our users are Zenchef, a service helping restaurants with their online presence, bookings, and customer loyalty. They’ve been using NPS to be the best they can, I talked to...